Shipping & Delivery

Cyrus Artisan Rugs provides free weekday delivery services within the Twin Cities metro area.  Our delivery people are happy to move basic items of furniture, including standard size tables and sofas, and lay the rug for you. Large items, such as pianos, oversized and heavy stone pieces, etc. need to be moved by a professional mover secured by the customer prior to our rug delivery.

For customers within the contiguous United States, we ship purchased rugs for free. We also ship to Alaska, Hawaii, and Canada for an additional charge.

Items less than 150 lbs. are shipped via UPS Ground, but can be expedited for an additional charge. Delivery of items over 150 lbs. are scheduled through a 3rd party freight service.

The customer will incur the shipping charges both ways for samples/swatches/rugs shipped, upon approval, for viewing and returning.  For return of items, contact Cyrus for a Return Authorization and a UPS call-tag pick up of the item will be scheduled.  The package must be opened carefully, so the packaging can be re-used for return shipping. If you have a rug shipped to you on approval, and you decide to purchase it, the shipping charge will be waived. Please contact our showroom for details.

Dear cyrusrugs.com shoppers,

Our online store is very much open for business! Our staff is working from home, which means our phone line is not being accessed, so please email us at info@cyrusrugs.com with any questions, and we will be happy to help. Our physical showroom is currently only open by appointment, due to Covid-19 safety measures. If you would like to come to the showroom to visit, and see our rugs in person, please email us and we will call you back to schedule your visit.

Thank you for your continued support, and we wish you good health!