Customer Service

At Cyrus Artisan Rugs, we are dedicated to making your overall experience as personal and unique as each rug in our store. This is your resource for all customer service affairs, including contact with store staff, setting upyour Cyrus Rugs account, order tracking, forgotten passwords, website policies, informational resources, and more.

Contact Us

Getting in touch with us is easy. We try to answer all requests within 24 hours. Contact us today!

Order Status

Getting in touch with us is easy. We try to answer all requests within 24 hours. Contact us today!

Registered Customers

Sign in to your registered customer account to review and manage your personal information, including your address, order history and status, email updates, subscriptions, express checkout, and more.

Forgotten Password

You can reset your password here. Login information is case sensitive. Before resetting, make sure you are entering your email and password exactly as you entered them.

Services

We offer a variety of services, including rug cleaning, maintenance, repairs, restoration, custom rug design, and appraisal.

Learning Center

We publish a variety of rug-based information articles on our site and Facebook Page to help you during your rug purchasing process.

Interior Designers

Interior decorating and home renovation professionals may benefit from our Designer Incentives Program.