Customer Reviews
Richard Gannon
Yesterday I bought two beautiful rugs from my friends at Cyrus Artisan Rugs. For the record, Shelley and I have now purchased over a dozen rugs in the last 25 years. Why do we keep coming back...It's simple, excellent quality, craftsmanship and service but more importantly they treat us like family. Quick story, in 1989 when I was with the Vikings I went shopping looking for a small 2X3 rug to place by my front door. Alex and his father went out of their way to help us find the perfect rug. They taught us the difference between hand made and machine made rugs and spent a ton of time with us even though we weren't spending a lot of money. It didn't matter to them. What mattered was developing a relationship with a young couple and treating them right. Well, we still keep coming back because loyalty is so important to us! We never forgot how kind and helpful they were to us and nothing has changed. Whether it's Alex or Anwar, rest assured, that you too will be treated like family!
Rich Gannon
NFL Analyst/CBS Sports
Gavin Kaysen
I am the chef/owner of Spoon and Stable restaurant in the north loop and when I was in need of more character in my restaurant, I knew where to go, Cyrus rugs in Bloomington has not only an incredible staff but they have the best selection to choose from. They allowed me to take one rugs to the restaurant and try them out on the floor - which was a great benefit......when you want grey rugs and exceptional service, look no further, this is where you need to go.
Molly Schaul
Anwar and Freddy are an absolute dream team! Welcoming, knowledgeable and always thinking of the customer first. My husband and I were looking for rug options for both, our living and bed room. With the many great options available at Cyrus Artisan Rugs, Anwar let us consign several of the rugs we liked to make sure they worked in our space. We couldn't be happier with our final selection and will surely come back for any future rug needs. Highly recommended for anyone looking for authentic designs and unrivaled quality.
Lynda Prucha
Very elegant and plush
Swapmeet Lewy
Amazing selection.
Deb Johnson
A very pleasant shopping and buying experience. Staff were good listeners, were patient, showed us everything we wanted to see and made good suggestions. Buying was not a pressure situation. Great inventory to browse. Highly recommend.
Svetlana Folberger
I usually don’t leave reviews but I was so impressed with Cyrus Artisan Rugs store that I decided to make an exception. I was stunned with the luxury design of this store and professionalism of sales people who work there. The whole vibe of Cyrus convinced me that I made the right choice to get my rug from them. The variety of rugs they have is unbelievable, and despite I needed a big 14x24 sized rug and to a specific date Cyrus managed to deliver my expectations. I highly recommend this store to everyone who’s looking for a real piece of art in rugs!
Amy Engstrom
I purchased a rug online from Cyrus and Allison was very helpful. I was hesitant to purchase a rug I hadn’t seen in person, but Allison gave me a great description of it over the phone and sent me a video of the rug. I ordered over the phone with her and she included a rug pad at a great price. The rug arrived quickly, matches our home perfectly, and the quality is outstanding. I highly recommend this store!
Tricia Ticen
100% satisfied!
What I assumed would take hours, was not the case at all! Anwar helped us quickly narrow down color and size in our price range.
I found Anwar to be extremely knowledgeable and am looking forward to working with him again.
Devyn Smoter
I’m so glad I stopped in while looking for a rug for my living room! Anwar went above and beyond showing me different options that matched my criteria and helping me narrow it down to a few samples I took home for the night to try out in my space before purchasing. I would definitely recommend Cyrus Artisan Rugs if you’re looking for high quality, a reasonable price, and great customer service!
Susan Bourgerie
Cyrus has an amazing selection, and excellent customer service. Anwar, who assisted me, was knowledgeable, personable, and a pleasure to work with. I shopped literally every store in the Minneapolis area and Cyrus was tops in quality and service.
Margaret Thorpe Richards
This is your go to store if you are looking for a quality rug selection combined with expert knowledge by the owners / staff who deliver exceptional customer service . They know their entire inventory & will help you narrow to find the perfect rug for you ! As Anwar said “ there is a rug for everybody !”. Enjoy!!
Deborah LaCombe-Lutz
Allison was amazing in assisting selection of rugs. I felt she listened and provided selections that fit both the style and budget range I was interested in. Excellent quality of rugs too. As an Interior Designer, I highly recommend Allison at Cyrus rugs.
Chris Freytag
I’ve bought many different rugs at Cyrus over the past 20 years and I’ve worked with Anwar that whole time. Cyrus has beautiful rugs, high-quality, and the customer service is incredible. Anwar has taught me so much about how rugs are made, the differences in weaves, etc. My rugs that are 20 years old have lasted the test of time. I just bought a few new rugs as I am updating my decor and once again Anwar was super helpful. It is my go to place for high-quality rugs. And the inventory in the store is amazing!!
Jim Perry
Cyrus has a large store with a very large collection. That collection includes modern and antique rugs, from Iran and several other localities. The staff are very knowledgeable and helpful. I dealt mostly with Allison, the store manager. She was always available and helpful, through several visits. Once she had an idea of the styles I liked, she found many more possibilities through suppliers. She sent me images and we discussed those. When I had 6-8 final contenders, I made an appointment to return to the store. All my candidates were laid out where I could evaluate them. Prices seemed reasonable (well, as reasonable as Iranian rugs ever are). The people and selection were terrific and I purchased things that make my home more pleasant.
LMM
I looked hard for a 10 x 14, wool, contemporary area rug at a reasonable price. I found it at Cyrus Rugs website. I placed an online order from Melbourne, Florida. Anwar was very polite and helpful in answering my questions. The rug arrived very quickly. Customer service by Anwar before and after the purchase was excellent, Highly recommend the place.
Jason Andersen
Cyrus is a very nice store. Anwar was patient and helpful even with our two girls climbing over all the piles of rugs. Even though our budget was on the low end, he helped us find a nice rug that we like. It is super soft. It seems like a super good deal, a 8 x 10 Pakistani wool hand knotted rug approx. 280 knots per square inch for under $2,000.
Mai Yang
Absolutely beautiful rugs! High quality! Probably one of the best customer service! Friendly staff and very professional! They even offer me a free padding along with my rug. Would recommend it to friends and family
Kevin Towles
Visited Cyrus to look at rugs for our new home. I was amazed at the quantity of inventory in-store. Anwar greeted us and made us feel right at home. Imagine searching for the “one” rug through a maze high quality, multi patterned/colors of hand made rugs. Not easy! After a couple of visits and taking A few samples home, we settled on this hand made beauty. Not cheap rugs, but you definitely get what you pay for. Thanks Anwar and team!
Sameer Khosla
Working with Allison at Cyrus Artisan Rugs was an exceptional experience. My wife and I were able to find the perfect rug for our home, and Allison put a ton of time and effort into sourcing the right one. We live out of state and have never visited the store, and the entire transaction was seamless throughout!
Corinne Bielenberg
We love our new rug so much! Anwar was incredible.... he was so patient with us as we looked at and fell in love with so many rugs. He didn't pressure us into buying outside of our price range and he was excited with us at our final choice - from the clearance basement! The rugs are exceptional, as are the prices. I don't know the names of the two young men who laid out our favorite rugs so that we could make our final decision, but they were polite and hard working. We can't say enough great things about Cyrus Artisan Rugs. Corinne and Steve
Sungja Cho
Met Mr. Asiel, manager by chance. He arranged
my silk rug cleaning for us. Did a a good job and provided a good
padding in good price after cleaning. Very friendly fellow. The is big and
impressive with vast collection of oriental rugs.
Steve C.
Happy Place Interiors Melanie Zaelich
Cyrus Rugs has been a dream come true! As a local interior decorator, I have helped my clients choose the perfect rug for their home. The selection and quality are top notch. Alison and Anwar and incredibly knowledgeable and extremely helpful. If I’m not purchasing on my clients behalf, I’m very comfortable referring them to Cyrus because I know they will be well taken care of. Thank you both for everything!
Mubassher Kamal
Christopher Beaudet
CYRUS ARTISAN RUGS is A+. Purchasing a beautiful rug is an investment of time and money; an investment that Anwar and the friendly and informative staff at Cyrus appreciate and respect. I never felt rushed to buy, they let me take rugs home (a must) without any expectation that I purchase if I didn't like them. Anwar was especially helpful, informative, and always gracious. Their selection is extensive and, if they don't have what you're looking for, they'll do their best to get it for you. I would highly recommend that you make your investment in a new rug at Cyrus Artisan Rugs. The competition is in it for the buck; Cyrus is in it for quality and customer satisfaction. My new rug is gorgeous and I feel good about the time I took to search for it and yes, even the money I paid for it. Thank you Anwar and Cyrus Artisan Rugs for your excellent service.
-- Christopher
Sandra N
I made a review earlier but I am retracting my remarks.
I received a phone call and the lady was super Polite and I appreciate it.
Thank you!
Tera Wilson
Beautiful space with a large variety for most budgets. Anwar helped us and we couldn’t be happier with the service. He’s very knowledgeable and patient. He spent an enormous amount of time with us and was very thoughtful. He is also helping another family member of ours and her experience has been the same. Highly recommend.
John w
Quick turnaround on cleaning. Extremely knowledgeable & courteous staff. Wouldn’t bring my Oriental rugs anywhere else.
Tom Giel
Very enjoyable experience working with Anwar to find the right rug for our recently remodeled family room- Found Anwar to be extremely knowledgable, helpful and straight forward in his efforts to find us the right rug for this room- Go for the experience as well as the
purchase-they literally lay the rugs out for you in their spacious showroom- Finally-shopping that was really fun-and rewarding!!
Shawn Rockler
My family and I have purchased rugs for years from Cyrus Artisan Rugs. One of the rugs I purchased in 1996 is an antique Bakhtiari. While it already had wear when I purchased it, I enjoyed its appearance as though I had owned it for years. Skip ahead now to just prior Thanksgiving when I determined the rug needed to be refurbished … 22 years later! One end was now fraying and the high-traffic area of the rug had lost some of its vibrant colors. I brought my rug to Cyrus and asked Anwar Asiel to repair it. WOW, when I saw my repaired rug, it is so beautiful! The outcome more than exceeded my expectations. Anwar and the Staff are very kind and pleasant. We are all so fortunate to have Cyrus Artisan Rugs located in the Twin Cities. Thank you kindly, Shawn Rockler
David Levitt
A most wonderful shopping experience! Staff is extremely helpful and knowledgeable, and will work with you for as long as necessary to find a rug that works for you. Not at all high pressure like another area rug dealer whose name I won't mention.
Adolfo CarrilloCabello
Very knowledgeable staff and extremely helpful! Anwar had his best interest in complete customer satisfaction. I am extremely pleased with the rug.
Aric Bertram
The staff were friendly and helpful. They have a range of prices but be prepared to spend for quality. If you are serious they will let you try the rugs at home before buying.
M S
I took my rug to Cyrus to be appraised. The appraisal process was the most efficient and Mr. Anwar Asiel was extremely knowledgeable and helpful and did a great and fair job of evaluating my rug. The process was very quick and what an immaculate store! I highly recommend it.
sarah gladke
We just purchased our 2nd rug at Cyrus, and appreciate the no-pressure sales, and high quality selection. We were able to try out several rugs in our home before making a final selection, with no commitment required. Anwar was helpful and responsive. Highly recommend!
Todd Pearsall
Full of knowledge! They cared to my needs and didn't just try to sell me something I didn't want. Much appreciated
Farhad Safinia
Gave me evaluation of my carpet quick, fair and without waiting . Nice set up and huge inventory if you are in the market.
Judy M.
Low-pressure, friendly knowledgeable service, and a broad selection of high-quality rugs. Highly recommend.
Emily Pietig
Wonderful service, kind staff! We had a rug cleaned and due to an unforeseen extension in a remodel I ended up leaving my rug at the showroom for 3+ months. They were understanding and so great to work with. We will def. use them again and will purchase our new rungs from Cyrus as well!!
Frank Quadflieg
In search for a new dining room carpet, we visited several high-end stores in the Twin Cities. When we got to Cyrus Artisan Rugs in Bloomington, MN, we knew we came to the right place. The large inventory was only matched by a great buying experience. Cyrus offers a much larger collection than any other store we encountered, and the helpful staff worked with us to understand what we were looking for, offered thoughts and suggestions throughout the process. Rather than flipping through a pile of rugs – the experience we had in other stores- the Cyrus team pulled down a variety of options and spread them out on the large showroom floor, the only way to get a sense of the actual rug
A special shout out to our sales person, Anwar Asiel, who was a knowledgeable, patient and low-pressure advisor throughout the buying process. After an initial selection, we took him up on the suggestion of taking home several 8' x 10' rugs and see how they looked in the actual space. We ended up with a beautiful Indian hand-made area rug we’ll treasure for the rest of our life. If you’re looking for a work of art that will enhance your floor for years to come and a fun, no-pressure buying experience, look no further than Cyrus Artisan Rugs.
j
This place has an unbelievable selection of rugs with endless options for customization. The staff is really knowledgeable in rugs and design. I've had rugs cleaned, rugs cut and resized and rugs repaired here. I've been a customer for years and will continue to be.
Maggie Sandrin
Anwar very experienced sales person. Found beautiful rug for our living room setting. Spent more than we planned on.
Phil Swenson
We had looked at numerous other high-end, hand woven, rug vendors before we visited Cyrus Artisan Rugs in Bloomington, MN. Our experience with Cyrus was markedly different and much better for the following reasons.
Cyrus has a beautiful showroom and a large, stunning inventory of hand made rugs, many displayed on vertical racks that allow you to see the entire rug instead of flipping through a pile of rugs.
Our sales representative, Anwar Asiel, was very knowledgeable, calm and patient. We were allowed to take home several 8' x 10' rugs and see how they looked in our home. Once we chose the rug we wanted Cyrus promptly picked up the other approval rugs and delivered and installed a pad for the rug we purchased.
James Barton
Great selection and helpful staff, getting ready to make a purchase
Robin Leonard Bopp
Shopping for a new rug? This is your place. They have enormous showroom and many beautiful selections and types of rugs from which to choose. Anwar, Barbara, and their staff were most accommodating to assist us in finding the perfect rug for our home. I do not live in the city area, so to have a store that will ship, free of charge to my home, was very convenient. Thanks so much for the great customer service!!
S L
Twice I was in the store. Both times the sales reps were very attentive to my tastes and needs.
I looked extensivly for my "perfect" rug and I found it at Cyrus. Thank you!!
Daniel Barthel
Nearby fancypants stores bewilder you with their local, reclaimed, incredibly grey ambiance while their spacey Millennial sales drones bleat product factoids at you. God forbid you ask a question, or they'll fetch you like, um, the answer—from the company intranet.
Cyrus gets it right. You're dealing with actual professionals possessing actual expertise. Spend thousands on a mass-produced, grey Restoration Hardware rug that's worth absolutely nothing, or spend a bit more and get an authentic, one-of-a-kind Persian rug that includes a professional appraisal certificate. The value proposition alone should be a no-brainer.
Liz Quaday
My husband and I stopped by Cyrus rugs somewhat on a whim a couple of weeks ago, thinking that we might begin a search for a rug for our new lake home. We were very pleased with meeting the sales staff and seeing their extensive inventory. Anwar was very helpful to us. After hearing what we imagined and dreamed our living room might look like when finished, along with our color scheme and preferences, he immediately directed us to the perfect rug for our room. We definitely looked at other designs and styles of rugs in the showroom, but, he was so right the first time, and we ended up buying the very first rug that he showed us! I highly recommend this store and it's staff, along with the high-quality rugs you will find there.
Brad Anderson
We have purchased many rugs from Cyrus and have always had excellent customer service and a great selection.
Chris Gliadon
We highly recommend Cyrus and in particular the advice and assistance of Anwar. We bought two rugs there. They have a good eye for style and design. Very patient with trying different rugs at home. Large selection. Shopped and bought from other stores across the Twin Cities and will continue to go back to Cyrus.
KissAToad O
I highly recommend shopping for your high end rug needs with Cyrus. Anwar was wonderful and spent about 4 hours helping me select the perfect rugs for our home. He even came out to our home with a selection to help us narrow it down. It was a big and expensive decision to make and we wanted high quality rugs that would outlast our lifetime. We purchased a 10x14 and 2 9x12 hand knotted wool rugs. They are all in a great room area so they needed to play nicely together. I did do some shopping online and even ordered a fairly expensive 9x13 rug but not near the quality that you are getting at Cyrus plus the simple fact that the colors are very difficult to visualize online. I have a few more to get and will definitely go back to Cyrus for more.
Maureen McCullough
Paul McGovern and the staff at Cyrus rugs helped me search for a 4x6 rug last week and couldn't have been more accommodating and professional. I was extremely pleased with the inventory available to choose from and all the staff took an interest in helping me see the stock while making me feel welcomed and valued. When we found rug options that I thought would work, Paul suggested I take the rugs home to see which looked better in place. That was wonderful - I could see them in place during the day and in the evening so choosing one was easy. The entire experience was great.
Jim Mohr
Allison Rupp was the showroom manager who assisted us with our purchase. We found her to be very knowledgeable about rugs, the various manufacturing techniques, color combinations and materials. I have never considered myself to be an easy customer to deal with. Allison's approach and knowledge made shopping at Cyrus a pleasure. I would not look any further than to Cyrus Rugs for my needs. Outstanding!
Anne McCracken
I found choosing a rug from Cyrus to be a joyful experience. Paul was extremely helpful and it was nice to be able to take home 3 rugs to see how they would look in my home. It was nice to get undivided attention unlike other store where they leave you to go and help someone else. I would definitely recommend Cyrus to anyone.
Anne
Elizabeth Page
We were pleased with the personal service at Cyrus. Our rug took some time to find and to have hand made, but it was worth it. It is beautiful!
L Gross
This place is wonderful! Before coming to Cyrus Rugs, my husband and I had visited several other stores and searched online as well. By the time we came to Cyrus, we'd looked at probably 300 rugs without finding anything for our living room. Our Cyrus salesperson, Paul, was extremely helpful -- he has a great knowledge all the rugs in the store's vast inventory. We told Paul our price range and the size we were looking for. After looking through several dozen stacked rugs and talking to Paul about them, Paul knew exactly what kind of rug might appeal to my husband and me. He then pulled out a rolled up and tied up rug from the inventory of rugs that were not on display and unrolled it for us to look at. It was absolutely perfect. Paul allowed us to bring it home for 24 hours to look at it in our living room before making the decision to purchase or not. We LOVE the rug, it's very reasonably priced, and we are so grateful to Paul. We would never have found it without him!
Tom Dunsworth
We recently shopped at Cyrus Artisan Rugs and then purchased a lovely rug for our dining room. Our salesman was Paul, he was very knowledgeable and helped us find the perfect rug. I highly recommend this store.
Elizabeth Perry
They have a great selection to choose from and see. Paul was very helpful and patient in allowing us to see all of our options before making a decision. The rug looks beautiful in our living room!
Kristin Henak
Paul and his staff were very helpful and patient as I looked at many options. Being able to see the entire rug laid out on the floor and next to other choices was great. I purchased rugs from them over twenty years ago and they are still beautiful.
Peter Olson
They have many, many rugs from which to choose. Even after we thought we had our 3 picked out to try at home, Paul suggested looking a little more, which turned out to be the winner.
The prices are fair, the service good, and the rugs are really beautiful. I recommend buying rugs from a store because it's so much easier to see what they look like and getting them home is easy. Then we just had to return the ones we didn't end up choosing.In one day we're done with our rug purchase.
Shawn Plante
What an incredible selection of rugs with excellent designer help.
My wife and I have purchased two 8 x 10 hand knotted rugs from Cyrus Carpets. One in 2003 and another in 2014 and could not be happier.
If you haven't been to a Cyrus location and are considering investing in a hand made rug you should stop by before you purchase anywhere else.
We were building a new home and wanted to test out the rugs on site before making a purchase. The salesperson allowed us to take several rugs home throughout our extensive search and this allowed us to pick the perfect rug and size.
I have gone through the stacks of rugs at other stores and Cyrus outshines them all.
Anonymous
Amazing Store, You can find any style/size rug. Shopped many stores but this place had it all. Pricing was within my budget and I was able to find many options in my colors. Nice staff and I recommend this place.
Austin Massee
By far one of the top rug stores in the country! Beautiful showroom, the best products, excellent service. The store manager, Allison, was extremely friendly and the salesperson was very knowledgeable. The company's owner, Alex, is a great guy. I would recommend Cyrus rugs hands down.
Isaac Meyer
If you want selection, this place may be impossible to beat.
Happy Sun4shine
MJ Nasol
Very high end but an very nice place with kind people as well as no pressure at all!!
Jon Andrus
Incredible experience buying a rug! Cyrus had exactly what I needed at an incredible price. They were able to get my rug delivered in less than a week! The staff was very knowledgeable and helpful, teaching me things about rugs that nobody else seemed to know. They’ve got a real passion for it. I wouldn’t go anywhere else for a rug. Just a great experience!
Rama
Had a good experience buying from Cyrus Rugs. They have lots of Rugs in different styles and price ranges. Anwar and Freddy were very nice and helpful throughout the process. Buying a rug can be hard but they made us feel at ease and were patient. They also have many designs to browse online to get an idea of the different styles and patterns. Would recommend!
Dianna Nguyen
We've been searching for the perfect rug for a couple years now. Looked online to every store you can think of in the greater Twin Cities area and by far no place came close to Cyrus. If you're like me, you've likely seen this store dozens of times wondering what's inside. Don't hesitate to just stop in for a look. Their customer service is excellent, without pressure to purchase anything.
Anwar was personable, knowledgeable, and very helpful. He asked engaging questions to truly understand beyond esthetics. We're elated to have found the perfect rug. Meeting our price point, quality, and unique design expectations.
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